Shipping policy
Shipping
- Estimated delivery: 3–5 days after your order is placed.
- Free shipping on orders of $35 or more.
Live Arrival Guarantee
Our moss ships dry and dormant, so it may look a little dry or brown when it arrives — mist it with clean water and keep it in a cool, humid spot to bring it back. If your order arrives with a real quality problem, send us a photo within 7 days of delivery and we'll give you a full refund or send a free replacement — your choice.
Contact
Questions about an order? Email us at livemoss@luckyrunes.org and we'll help.